Privacy Statement Looping
Last updated: March 11, 2025
We are Looping. We respect your privacy and personal data but sometimes need your personal information. By "Personal Data," we mean information that can directly or indirectly identify you as a person. This definition aligns with the General Data Protection Regulation (GDPR).
This statement explains which Personal Data we use and why (the Privacy Statement). It also details how we process, store, and protect this data. Finally, we outline your rights when we process your Personal Data.
The Privacy Statement applies to our website www.looping.nl (the Website) and the services or products we offer (the Services). We handle your Personal Data in compliance with the GDPR and other relevant data protection laws, such as the Telecommunications Act for the use of cookies (the Relevant Legislation).
Under 16 years old
If you are under 16 years old, you need permission from your parents or legal guardian to use our Website and Services.
Processing of Personal Data
To offer you our Website and Services, we process your Personal Data.
How do we obtain Personal Data?
Personal Data received directly from you:
We receive Personal Data directly from you when you sign up via our website or share it with us directly.
Personal Data received from third parties:
Where legally permitted, we may receive (additional) Personal Data from external organizations such as delivery services and Google.
Who is responsible for processing your Personal Data?
We are the data controller for processing your Personal Data under the Relevant Legislation. Our contact details are at the bottom of this Privacy Statement.
What Personal Data do we process, for what purpose, and on what legal basis?
If you use our Website and Services, we may require your Personal Data.
We process your Personal Data in compliance with the Relevant Legislation. This means we:
- Have legal grounds to process your Personal Data;
- Inform you about the processing; and
- Process data only for specific purposes and no more than necessary.
The table below outlines (1) which Personal Data we process, (2) for what purposes, and (3) on what legal basis:
Personal Data | Purpose(s) | Legal Basis |
|---|---|---|
Contact details: - First and last name - Email address - Address - Phone number - Date of birth | - Contacting you - Corresponding with you - Executing or delivering our Services - Improving our website and services - Personalizing your experience on Looping.nl - Detecting and preventing fraud and security risks | Performance of the contract |
Data from partners or suppliers: - Updated address details from delivery services | - Contacting you | Performance of the contract |
Marketing and promotional data: - IP address - Email address | - Sharing in hashed and anonymized form with marketing partners (e.g., Google, Facebook) to display personalized ads or find new customers based on existing customer data - Selling to partners for marketing and promotional purposes | Consent |
Service-related data: - Correspondence or chat conversations with you - Questions about the Services - Vehicle data | - Providing you with optimal service - Executing the contract with you | Performance of the contract |
We will only use your Personal Data for the above purposes or closely related ones. Your data will never be used unexpectedly.
Are you required to share your Personal Data with us?
In some cases, processing your Personal Data is necessary, such as when we provide our Services to you or need to fulfill a contract. Without your Personal Data, we cannot deliver our Services.
How do we protect your Personal Data?
We take all necessary measures to protect your Personal Data from loss, destruction, misuse, modification, or unauthorized access. Measures include:
- Encryption – Encrypting digital files containing Personal Data.
- Network security – Using Transport Layer Security (TLS), Secure Socket Layer (SSL), or similar technology.
- Limited access – Restricting access to Personal Data to only those who need it.
We continuously monitor our security measures' effectiveness and adjust them as needed.
How long do we retain your Personal Data?
We do not retain your Personal Data longer than necessary for the purposes described earlier. Below is a summary of data retention periods:
Category | Retention Period |
Contact details | As long as necessary to provide our Services |
Data from partners or suppliers | As long as necessary to provide our Services |
Marketing and promotional data | As long as you wish to use these Services |
Service-related data | As long as necessary to provide continuous service |
With whom do we share your Personal Data?
Processors
We may share your Personal Data with third parties that process data on our behalf (Processors). They process your data strictly per our instructions and not for their purposes. We have data processing agreements with them to ensure careful handling of your Personal Data. Processors include:
- Selected dealers and buyers
- IT service providers
- Marketing partners (Google)
If these parties use sub-processors, they require our written permission and must ensure the same level of data protection.
Additionally, we may share your Personal Data if legally required, such as a request from law enforcement.
Cookies
A cookie is a small text file sent by a website server to your browser, which is then stored on your device. Your device receives a unique identifier, allowing our Website to recognize it later.
We use cookies to improve your Website experience. Cookies also help ensure the Website runs smoothly, securely, and allows us to detect errors.
You can delete or disable cookies in your browser settings at any time. However, without cookies, the Website may not function properly. Learn how to remove cookies here: https://www.consumentenbond.nl/internet-privacy/cookies-verwijderen
What cookies do we use?
- Functional cookies: Ensure proper website functionality (e.g., login, form retention).
- Analytical cookies: Measure website behavior to improve user experience (Google Analytics, privacy-friendly settings).
- Advertising cookies: Track relevant ads and prevent repeated exposure.
- Social media cookies: Display relevant ads based on your preferences (e.g., Facebook).
- Interest cookies: Allow blog content sharing on social networks.
Other provisions
Data Transfers
We process your Personal Data only within the European Economic Area (EEA). We will never transfer your Personal Data to other countries or parties without your consent.
Your Rights
You have the following rights:
- Right of access: Request access to your Personal Data.
- Right to rectification: Request correction, restriction, or deletion of your Personal Data.
- Right to data portability: Request a copy of your Personal Data.
- Right to object: Object to Personal Data processing.
- Right to file a complaint: File a complaint with the Data Protection Authority if you believe we are processing your data unlawfully.
- Right to withdraw consent: Withdraw your consent at any time.
Changes to the Privacy Statement
We may update the Privacy Statement. If we make significant changes, we will notify users via our Website and email registered users. We recommend checking the Privacy Statement regularly.
Contact
For questions or comments about this Privacy Statement, contact us:
Wij Verkopen Wel B.V.
Parkweg 102
7545 MV Enschede
KvK: 74336843
Tel: 088 - 3033 999
contact@looping.nl